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Your Legal Rights
Federal law protects your rights as a credit consumer. The information in this section contains a brief description of your general legal rights. For additional information on your legal rights, visit the United States Federal Trade Commission (FTC) web site at www.ftc.gov.
Fair Credit Reporting Act
Under the Fair Credit Reporting Act, you have the right to the following:
  • Know all the information that's in your credit report. In most cases, you have the right to know the source of that information
  • Obtain a free copy of your report within 60 days of a credit denial. Otherwise, the credit bureau may charge you a nominal fee for this service.
  • Know who has requested your report in the last year.
  • Confidentiality of personal medical information. Such information can only be released with your permission.
  • Approve access to your credit record by prospective employers.
  • Have the credit bureau investigate an error in your report. You must notify the bureau of your dispute in writing. The credit bureau must notify you within five days of a completed investigation and fix mistakes in your record within 30 days. Then it must send a corrected report to anyone who asked for a copy in the past six months. At your request, the bureau must also send a revised report to potential employers who have requested it within the past two years. If you disagree with the credit bureau's conclusion, you have a right to include a brief explanation in your credit report.
  • Request credit bureaus stop selling your name to companies that make pre-approved credit offers.